Finding the right home for your online business can be challenging, especially with so many platform options and competing information online.
While it’s tempting to just pick whatever platform you stumble on first, we recommend exploring independent reviews, talking with other creators, and reading through comparison articles like this one. The information in this article is based on public information, including customer reviews and information from each of the platforms’ websites.
While it may seem a little tedious, investing even just a few minutes of research will help you understand the core differences between the various platforms out there so you can make a confident, informed decision that’s right for you and your business.
Before we dive in, we just want to say that we believe our competitors are great and this is not about tearing anyone down — if anything, it’s about highlighting the best parts of each (and yes, the downsides), so the right creators can get matched with the right platforms.
With that said, let’s dive into our honest review of Kajabi vs Thinkific!
Kajabi: A quick overview
Kajabi is one of many “all-in-one” platforms for creators who sell online courses, memberships, and coaching.
Kajabi has been around for just over ten years and according to their website, they serve about “40,000+ serious experts, entrepreneurs and influencers around the world.”
On their website, Kajabi emphasizes the “all-in-one” aspect of their platform, while also focusing on key features including their customization templates (for websites, courses, and emails), as well as their robust, built-in analytics feature and marketing automation tools.
Based on their online reviews, Kajabi’s customers often highlight the “all-in-one” aspect with customers saying things like, “Kajabi has everything you need all in one place. No more piecing together various platforms to build your business” and “Kajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good.”
And even though Kajabi is known as one of the more expensive online course creation platforms out there, one reviewer says, “When you consider that you can run online programs, host your website and blog, have emails, and more, it’s really pretty reasonable.”
Reviewers also like the fact that Kajabi provides a helpful onboarding experience to new users, as one reviewer put it: "They have the ‘onboarding a new customer’ process down. From the training to the welcome video from the founder, they do make you feel like you have made a good choice right from the start.”
Finally, customer reviews also called out the fact that Kajabi is constantly improving their product with people saying things like, “They really are making it better all the time” and “I’ve been with them since the launch of the new Kajabi a couple years ago and there has been constant improvement.”
Kajabi is rated 4.3/5 stars on Capterra and 4.4/5 stars on G2.
Who is Kajabi best for?
Within the industry, Kajabi is typically considered the more “premium” option for more advanced course creators who want an all-in-one platform with a focus on analytics and marketing automation.
Because Kajabi is one of the more expensive online course platforms (and there are limitations on products, customers, etc.), we believe Kajabi is best for advanced creators who:
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Have a small number of products
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Are not constrained by budget or price
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Are more focused on automation and analytics
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Are more technically savvy and comfortable with a learning curve
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Have an established online business and want to scale their success
Kajabi’s key features
We know comparing platforms can be challenging, especially when they seem so similar, so we’ve pulled out the key features of Kajabi below (and Thinkific further down the page) so you can get a clearer sense of what each platform has to offer.
Products
Kajabi supports all kinds of products, from online courses and digital downloads to membership sites, subscriptions, coaching, and more.
As with many online course platforms, there are limits on the number of products you can host/market/sell within each of Kajabi’s plans. For example, the Basic plan ($149/month) has a limit of 3 products while the Pro plan ($399/month) allows for up to 100 products.
Websites/landing pages
With unlimited, dynamic landing pages, you can build your whole website on Kajabi or create as many landing pages as you like.
Templates
Kajabi offers “blueprints” (which are essentially pre-designed themes or templates) so you don’t have to build your product or pages from scratch (though you can if you like). Each template can be customized to fit your aesthetic and content needs.
Payment processing
Kajabi offers a payment gateway that integrates with Stripe and PayPal to make payments quick and seamless. Kajabi also offers instant payouts and does not take any additional transaction fees.
Email marketing tools
Kajabi offers advanced, built-in email marketing tools, including one-time and automated email sequences, email templates, a visual editor (for fast and easy customization), as well as audience segmentation and email analytics.
Pipelines
Kajabi offers ready-to-use “pipelines” (or sales funnels) you can customize and use to automatically capture email addresses, nurture leads, make sales, re-engage customers who abandon during the cart or checkout process, and more.
Analytics
Kajabi offers built-in analytics and reporting so you can easily track your growth across a variety of KPI’s like customers, revenue, churn rate, pageviews, and more. They also offer integrations with a variety of analytics tools including Google Analytics, Facebook Pixel, and more.
Customer management
Kajabi offers built-in customer management tools to help you organize/segment your contacts, communicate with your customers, automate key interactions, track student progress, and more.
Webinars/events
With “Kajabi Events” you can host webinars, live trainings, virtual conferences, pre-recorded events, and more (ideal for coaches).
Quizzes and surveys
Kajabi calls them “assessments,” but they’re essentially just quiz and survey tools that you can use to engage your students, gauge their progress, or assess how well they understand a lesson.
Chat support
Previously, live chat was only available on Kajabi’s most premium plans, but they now offer live chat support to all of their customers, regardless of which plan they’re on (available Monday-Friday, 6AM-5PM PST).
Kajabi university training
If you have a question, need help, or just want to learn more about a particular topic, check out Kajabi University which has free bootcamps, trainings, and resources.
Kajabi pricing: A quick breakdown
In comparison to all online course platforms, Kajabi is definitely one of the more expensive options, with plans starting at $69/month and going all the way up to nearly $400/month.
That being said, when you compare Kajabi’s plans to Thinkific’s Pro and Premier plans, they are not all that different in terms of pricing (though they do vary in terms of feature restrictions, product limitations, etc. — more on that later in this article).
Below is a breakdown of Kajabi’s pricing across their three core plans and a high-level overview of what’s included in each:
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Kickstarter ($69 per month): 50 landing pages, 1 product, 1 funnel, 250 contacts, 50 customers
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Basic ($149 per month): Unlimited landing pages, 3 products, 3 funnels, 10,000 contacts, 1,000 customers
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Growth ($199 per month): Unlimited landing pages, 15 products, 15 funnels, 25,000 contacts, 10,000 customers
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Pro ($399 per month): Unlimited landing pages, 100 products, 100 funnels, 100,000 contacts, 20,000 customers
Thinkific: A quick overview
Like Kajabi, Thinkific also markets itself as an “all-in-one online course platform” that “empowers anyone to quickly create and deliver stunning courses on their own branded site.”
Thinkific has been around for about a decade and according to their website, their platform “makes it easy to share your knowledge, grow your audience, and scale your business” and they serve over 50,000 creators.
On Thinkific’s website, they emphasize the “all-in-one” aspect of their product as well as the "exceptional student experiences” they help their customers deliver with customers saying, “I love how easy and straightforward it is to use!" Students have also shared that it is "user-friendly” and “I love the simplicity of Thinkific from an administration standpoint and that it’s so user-friendly for those who take my courses. I’ve never once had a participant email me with any issues navigating this platform!”
Based on their recent reviews, customers seem to love the fact that Thinkific is easy to learn and use with customers saying things like, “Thinkific was easy to use right from the start,” “I love the simplicity and ease of setting things up in Thinkific,” and “[Thinkific is] easy to use and set up. I am not a tech person and I set up a whole online course in 3 days so it’s pretty cool.”
Thinkific also emphasizes the ease of use and have a whole section on their website dedicated to their customer support with claims such as “we don’t go home until every question has been answered” and “90% of questions answered in less than 5 hours.”
Customers seemed to echo this claim on review sites saying things like, “I appreciate the helpful support from the Thinkific team. They do a great job of answering our many questions, “Customer service was outstanding and helpful,” and “The Thinkific Helpdesk is genuinely helpful, and their response time is lightning fast.”
Thinkific is rated 4.6/5 on Capterra and 4.7/5 on G2.
Who is Thinkific best for?
While Thinkific claims they are best for “everyone from small businesses, creatives, consultants, coaches, authors, speakers, and trainers to professional associations, larger companies and universities use Thinkific today,” we think their ideal audience is:
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Creators who are more budget conscious
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Creators who don’t want to spend a ton of time on design
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Beginners who want to test the waters with a limited, but free plan
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Creators who want very customized courses/student experiences
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Creators who want to get up and running quickly without a steep learning curve
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Creators who are more focused on the course/student experience vs growing/scaling their businesses
Thinkific’s key features
Just like we covered Kajabi’s key features above, it’s time to shine a spotlight on everything Thinkific has to offer so you can get a clearer sense of which online course platform is best for you.
Course builder
Like many online course platforms, Thinkific offers a drag-and-drop course builder that makes it easy to add content to your course, including video, audio, pdf, text, quizzes, and assignments. Thinkific also has pre-built course templates you can use to get set up faster and more efficiently.
Course website/landing pages
With Thinkific, you can build a site for your course using customizable course landing pages. Thinkific’s course websites includes 3 primary pre-designed themes you can choose from (with 3-4 styles for a total of 12 theme + style combos) and features such as a pre-built instructor, curriculum, key learnings, and course review sections.
Live lessons with Zoom
With Thinkific, you can offer live lessons (individual or group) with Zoom Meetings or Zoom Webinars, directly from within the platform (requires a paid Zoom account).
Integrations with email service providers
While Thinkific does not offer advanced built-in email marketing tools, they do offer native integrations with popular email service providers such as AWeber, Mailchimp, ConvertKit, Constant Contact, and ActiveCampaign.
Communities
Create conversations in a supportive environment with Thinkific’s Community feature. Communities live as a dedicated page on your Thinkific site and act like a Facebook group in that students and instructors can converse via written posts and comments.
Assignments
Just like in a real classroom, you can require your students to submit assignments that need to be approved before they can complete your course.
Quizzes
Test your students’ knowledge and recall with multiple choice quizzes at the end of your learning modules.
On-Lesson discussions
Allow your students to create conversation, ask questions, or provide feedback within your course. Discussions can be public or hidden and admins and/or students can be notified when there is activity on discussion threads.
Exams integration
Create highly customizable exams and surveys with a variety of question types including multiple choice, ranking and more (please note that this feature does require a third-party integration and also has limitations on how many responses you can collect).
Student surveys
Collect feedback from your students at the beginning and end of your course or anytime you want specific insight into their experiences.
Course completion certificates
Reward and motivate students with built-in course completion certifications. Thinkific offers a few different templates you can customize and automatically send to students who complete your courses.
Automated student messages
While Thinkific doesn’t offer advanced built-in email marketing tools, they do offer the ability to send customizable messages to students which could be helpful for welcoming new students, progress notifications, and more.
Student course reviews
Capture feedback and testimonials by automatically requesting reviews after students complete your courses.
Student progress tracking
With Thinkific, both you and your students can track progress within the student experience, and within your activity feed as well as in progress reports which include when a student last signed in, quiz and survey results, and video performance metrics.
Deliver self-directed, group, or hybrid courses
Thinkific supports all types of courses, including self-guided courses (where students start and end on their own schedules), group courses, and hybrid courses which may include interactive and self-directed lessons.
Evergreen vs scheduled courses or lessons
Create courses and classes that are always available (evergreen) or courses and classes that have a specific start and end date.
Private or hidden courses
Control who has access to your courses with private or hidden courses, which are only visible to specific students (perfect for when you want to market a course, but don’t want students to enroll yet).
Prerequisite courses or lessons
Require students to complete certain courses, lessons, or assignments before starting a new module or course.
Require video completion
Similar to perquisite courses or lessons, you can require students to watch certain (or all of your) videos before moving on to the next lesson.
Drip courses
Deliver your course content over time with drip courses. Drip courses are perfect for when you want to pre-launch a course (and have an official start date) or whenever you’d like to control how fast or how slowly your students consume your content.
Coupons + promotions
Entice students to buy with evergreen or limited-time only coupon codes that can be applied to your course or subscription offering.
Payment processing + Instant payouts
Like most online course platforms, Thinkific also offers a secure payment gateway for accepting student payments and also offers creators instant payouts.
Integrations with analytics providers
While you can use Thinkific to track student progress, you’ll need to integrate with a third-party analytics tool (like Mixpanel, Google Analytics, etc.) to get access to more robust tracking, analytics & reporting.
Affiliates
Make your students your biggest advocates by creating your own affiliate program through Thinkific. An affiliate program is a great way to promote your online course (and hopefully make more sales) without doing the promotion yourself.
Thinkific pricing: A quick breakdown
Thinkific offers 5 plans ranging from $0 (Free plan) all the way up to $499/month (Expand plan), which is actually more expensive than Kajabi’s “Pro” plan, which is their most expensive.
In terms of pricing, the main differences between Thinkific and Kajabi are that Thinkific offers a free plan and two plans that are more affordable than Kajabi’s least expensive plan, making Thinkific the better options for creators who are just getting started or for those who are more budget conscious.
That being said, once you get past Thinkific’s first two plans, their “Grow” and “Expand” plans start to feel more similar to Kajabi, at least in terms of price.
They both have similar limitations on features and number of products, admin users, etc., but it is important to know that in general, you will get more features/functionality with Kajabi (i.e. - more customization, better reporting/analytics, advanced email marketing tools, etc.) than with Thinkific.
Kajabi vs Thinkific pros and cons
Now that you know the basic elements of Kajabi vs Thinkific, let’s breakdown the pros and cons of each.
Above we covered the basics of Kajabi vs Thinkific, from how they present themselves online and what their customers think about them, to their key features, plans, and pricing.
In this section, we dive deeper into the pros and cons of both platforms, giving you more insights to consider during your decision-making process.
Kajabi Pros
There’s a lot to love about Kajabi, from the robust feature set to advanced customization and analytics features, however, there are a few specific pros about Kajabi that may be important to keep in mind comparing it to Thinkific or other all-in-one course platforms.
Built-in email marketing tools (even on the “Basic” plan)
Unlike Thinkific, Kajabi offers advanced, built-in email marketing tools with one-off emails or complex drip sequences, advanced segmentation capabilities, robust email analytics, and more (they even include email marketing on their “Basic” plan, which Thinkific does not).
While you can send student messages in Thinkific, you’d need to use one of their email integrations with ConvertKit, MailChimp, and others to leverage more advanced email marketing strategies.
Built-in pipelines/sales funnels
Unlike Thinkific, Kajabi offers a robust “Pipelines” feature which includes ready-to-use funnels that you can use to automatically capture email addresses, nurture leads, make sales, re-engage customers who abandon during the cart or checkout process, and more.
Built-in membership tools
While Thinkific allows you to create a membership site, it’s not a “native” feature and does require a couple of workarounds within the product (i.e. - creating a bundle, setting up recurring payments with Stripe, creating a community, etc).
Kajabi, on the other hand, offers a built-in Membership feature which allows you to instantly create a polished, professional membership site in one click.
More design/customization options
While Thinkific offers some “expertly designed templates” for both courses and sales pages, Kajabi offers more of them with more customization options.
That being said, both Kajabi and Thinkific offer advanced customization options (access to code editor for customizing HTML/CSS), which means you have the ability to get granular with your design if you so choose (for access to the code editor, you’d have to pay at least $199/month with Kajabi and $99/month with Thinkific, plus the cost of a designer/developer, if needed).
More robust reporting + analytics
While Thinkific offers some reporting, it’s focused more on tracking student engagement, though it does provide some light analytics around sales, revenue, etc.
Kajabi, on the other hand, offers much more advanced reporting and analytics covering all ends of your business, from page views and site traffic to student progress, revenue, and more. That being said, Thinkific does offer integrations with analytics tools such as Mixpanel, Google Analytics, etc.
Built-in blog
While you can use Thinkific to create a site for your course, you won’t be able to add a blog, which is something you can absolutely do with Kajabi.
14-day free trial
Like many all-in-one online course platforms, Kajabi offers a 14-day free trial, but it does require a credit card to get started (compare to Thinkific which offers a free plan).
Zero transaction fees
Like Thinkific, Kajabi does not charge transaction fees, which allows creators to keep more of what they earn.
Kajabi Cons
No all-in-one course platform is without its drawbacks and Kajabi is no exception. Below we cover some of the potential cons of Kajabi to keep in mind when comparing Kajabi vs Thinkific.
Expensive
With Kajabi, you’re getting a robust, all-in-one platform for building, marketing, and selling your digital products, but it comes with a hefty price tag. Kajabi’s “least expensive” plan is $149/month and goes all the way up to $399/month (though it’s important to know that Thinkific’s pricing structure is not all that different).
No free plan
While Thinkfic offers a free plan Kajabi only offers a 14-day free trial that requires a credit card, which is not ideal for budget-conscious creators or those who are just getting started.
More focused on the “business” side vs the student experience
While Thinkific is laser-focused on helping creators deliver an exceptional education experience, Kajabi is more focused on providing creators with the tools they need to turn their knowledge into a thriving business.
That’s not to say that Kajabi doesn’t offer a high-quality student experience, but it just doesn’t offer the same level of customization for courses/the student experience as Thinkific does (and vice versa, Thinkific is lacking when it comes to the sales/marketing/analytics side of things).
No built-in course completion certificates
Unlike Thinkific (which offers native course completion certificates that can be customized and automatically delivered to students when they complete a course), Kajabi does not offer built-in course completion certificates (you’d have to use a third-party tool like Canva to create them then set up automated emails to deliver them upon course completion).
Limits on just about everything
Kajabi’s plans have restrictions on just about everything, from the number of products you can sell to the number of pipelines, emails, contacts, admin seats, and more. That being said, Thinkific’s plans also have limits around things like admin seats, and access to specific features, so they’re not all that different in that respect.
May be too complicated for certain creators
While Kajabi offers a ton of amazing features, learning how to use each one (and how they work together) can be time-consuming and overwhelming, especially if you’re just getting started and aren’t as tech-savvy (Thinkific, on the other hand, seems to have less of a learning curve, with customers lauding their simplicity and ease of use).
Thinkific pros
Like Kajabi, Thinkific also has a lot of pros that may be important to consider when comparing Kajabi vs Thinkific. Let’s get into the pros first to see how they stack up against Kajabi.
Offers a free plan
While Kajabi does offer a 14-day free trial, it requires a credit card and once the trial is over, the plans are quite expensive. Thinkific, on the other hand, offers a free plan and a “Basic” plan ($49/month) which are much more accessible to new creators or creators who are more budget conscious.
Unlimited courses, students, and video/content hosting on all paid plans
Like Kajabi, Thinkific allows creators to have an unlimited number of students and unlimited video and content hosting for all courses (or other products) you create. However, unlike Kajabi, Thinkific allows creators to sell an unlimited number of courses (Kajabi has limits on every plan).
Focused on educators and the student experience
While Kajabi is laser-focused on providing creators with the tools they need to build, market, and sell their products, Thinkific is laser-focused on providing creators with the tools they need to build and deliver exceptional education experiences for their students.
Of course, there is overlap, but if the student experience is very important to you (and you want to customize a lot about it), Thinkific is going to be the better choice.
Large suite of student engagement tools
If interacting with students and keeping them engaged is important to you, you’ll love the large suite of student engagement tools Thinkific has to offer, including discussions, assignments, student course reviews, quizzes, surveys, automated student messages, and more. Kajabi offers some of these features, but not all.
Ability to customize course content
While Kajabi also offers the ability to customize your course content, Thinkific seems to offer the most options, from the type of course and the lessons you offer (self-directed, group, hybrid, evergreen, scheduled, etc.) to controlling visibility (private vs hidden courses), having prerequisite lessons or courses, adding quizzes, surveys, and assessments into the content, video course compliance features, and more.
No transaction fees
Like Kajabi, Thinkific also does not charge transaction fees, which means creators get to keep more of what they earn without being dinged by hefty fees.
Advanced CSS/HTML editing available
Like Kajabi, Thinkific offers advanced customization options for creators on their “Start” plan ($99/month), however, on Kajabi, you have to upgrade to their most expensive plan (“Pro” plan, $399/month) to get access.
Affiliate features available on Basic plan
With Thinkific’s Basic plan ($49/month), you can have your own affiliate program complete with affiliate reporting. To get those same features on Kajabi, you’d have to upgrade to their Growth plan ($199/month) which is significantly more expensive.
Phone + email support
Like Kajabi, Thinkific also offers email support, but unlike Kajabi, Thinkific also offers phone support which may be a big plus for certain creators. That being said, Kajabi does offer live chat support 5 days a week while Thinkific does not offer live chat support at all.
More third-party integrations
While both Kajabi and Thinkific offer many third-party integrations, Thinkific has their own “app store” with similar integrations as Kajabi offers, plus unique integrations with Sumo, Mixpanel, CartStack, and Shopify (which are not available on Kajabi).
Intuitive and easy to use
After reading through hundreds of public reviews, it’s clear that the majority of Thinkific’s customers love that the platform is intuitive and easy to use.
This lack of a learning curve makes it an ideal option for newer creators or those who just want to get set up and running quickly and without delay (compare to Kajabi which may be more time-consuming and difficult to learn for certain creators).
Thinkific cons
Just like Kajabi, Thinkific has drawbacks that may be important to consider when comparing the two all-in-one online course platforms. Keep in mind, some of the cons listed below may not be an issue for some creators, but may be deal-breakers for others. It’s up to you to decide!
Primarily for courses, not memberships, digital downloads, or webinars
While one of Thinkific’s pros is being laser-focused on courses, that is also a downside in that they don’t offer the same level of quality or support for other digital products, including memberships and digital downloads.
Thinkific does not allow you to sell digital downloads directly and to sell a membership, you have to leverage several “workarounds” to create it, as it’s not a native feature the same way it is on Kajabi.
Free plan has major limitations
While having access to a free plan is awesome (especially for new creators), it’s not going to give you everything you need to build, market, and sell your courses.
For example, the free plan only allows you to host one course and does not include key features like email integrations, analytics integrations, a custom domain, drip content, or most of the other things you’d need to scale and grow.
Think of the free plan more as a “free sample,” which is great for testing out the product, but not great if you’re trying to build a successful, thriving business.
“Email marketing” is very basic (no robust functionality)
While Thinkific offers email marketing integrations with Aweber, Mailchimp, ConvertKit, Constant Contact, and ActiveCampaign, the email tools they offer are very basic and do not allow you to send complex drip sequences nor do they offer robust analytics or segmentation (like Kajabi does).
If email is a big component of your business (and for many creators, it is), you’ll have to use one of their third-party email integrations and pay for the software in addition to your Thinkific monthly subscription.
No built-in pipelines/sales funnels
Similar to above, Thinkific does not offer built-in pipelines/funnels, which means no “ready-to-use” templates for capturing email addresses, nurturing leads, re-engaging customers, and more.
No ability to add a blog to your course website
Using Thinkific, you can create a website for your course with as many pages as you like, but one thing you cannot add to your site is a blog, which is an important component for SEO, organic discoverability, lead capture, showcasing authority, and more (compare to Kajabi which does allow you to add a blog to your website).
Limited reporting + analytics
While Thinkific does offer student progress reports (tracking metrics such as log in dates/times, course completion status, video views, and more), it does not offer advanced analytics for your site, email marketing, sales, etc.
That being said, Thinkific does offer integrations with analytics tools like Google Analytics and Mixpanel, but it does not offer the robust tracking or analytics available within Kajabi.
No VAT processing
Thinkific markets itself as a “tax inclusive platform” which means “taxes are included in all of the prices,” however, they do not offer built-in VAT processing.
If you serve a lot of European based customers, you’ll need to use one of their workarounds, such as incorporating tax into the price (which isn’t ideal if you serve customers from a variety of locations) or integrating with Quaderno to help you calculate tax at different rates.
Dated aesthetics + UI
When reading through recent customer reviews, a good number of Thinkific customers complained that the Thinkific UI is not as modern and sleek as they’d like with reviewers saying things like, “I find the surface a little outdated and for me it’s complicated to find my way through to set everything up” and “The design/interface of the course pages is not very modern when compared to other alternatives” and others calling the platform “clunky to work with” and “confusing to navigate.”
That being said, there were plenty of reviewers who did not mention that at all (or said the opposite), so take this “con” with a grain of salt.
Limits on design options/customization
Similar to the note above, some reviewers love the design and customization options Thinkific has to offer, while others complained of the limitations and that things like landing pages were difficult to build.
For example, one 2021 reviewer said, “Needs more functionality for the landing page. Not as easy to build. Limited features for adding text and images” and another said, “Although you can build your landing pages, the level of customization is limited to only a few options.”
As mentioned above, there were plenty of reviews that did not mention this issue (or said the opposite), so take this “con” with a grain of salt.
Issues with “Discussions” feature
A few reviewers also called out issues with the “Discussions” feature within Thinkific, noting that “it doesn’t have an easy-to-use built-in discussion area” and that the “discussion forum definitely needs some work.” This review from 2021 said the Discussions feature was her “biggest disappointment” because the “functionality is really lacking.”
Again, this was only a handful of reviews, but may be important to consider if student discussions are particularly important to you.
Not “cheap” (especially in comparison to Kajabi)
While it’s true that Thinkific does offer a free plan and a Basic plan at just $49/month, both plans are very limited, which means if you really want to scale your business, you’re going to have to upgrade to one of the more expensive plans.
A third online course platform for comparison: Podia
As mentioned at the beginning of this article, we are here to provide an honest and straightforward review of some of our our top competitors, as well as our own platform (yes, even the downsides) to help you make the right decision for you and your business.
While it’s true that we have more insight into our own product than we do for Kajabi or Thinkific, we’ll do our best to put our biases aside and just focus on what we know to be true about our product and what people say about it in independent reviews.
Podia: A quick overview
Like Kajabi and Thinkific, Podia is also an all-in-one online course platform that gives creators everything they need to sell courses, webinars, downloads, and memberships.
Podia was founded in 2014 and the platform serves “50,000+ creators,” which is similar to both Thinkific and Kajabi in terms of audience size. Like Kajabi, Podia also emphasizes the “all-in-one” aspect of the platform (and relieving the hassle of the “duct tape solution”) while emphasizing the fact that you can sell any kind of digital product on the platform, including online courses, webinars, memberships, and digital downloads (it’s worth noting that Thinkific is much more focused on online courses vs all types of digital products, which is one of Podia’s main selling points).
The Podia site also highlights their marketing tools, including our site builder (which allows you to build beautiful, modern, mobile-friendly websites or landing pages), their email marketing tools, live chat widget (a feature that’s totally unique to Podia), and their affiliate marketing feature.
In terms of reviews, Podia’s customers tend to focus on the simple, intuitive design with customers saying things like, “PODIA hands down is SIMPLE to use. No muss, no fuss, SIMPLE” and “I can say so many good things about Podia. It has helped me build my business with so much ease. I love how simple it is to build a course.”
One person also loves how the simplicity saves him time: “In using Podia for these past few days, I’m seeing how the simplicity can help me take more action faster & get more value to my people without getting hung up in the tech.”
Customers also seem to love the lack of limits on everything from products and customers to pages and emails, saying things like, “looove the fact that you get unlimited everything, so no more tiers to squeeze through” and “I like the fact that Podia gives its users unlimited hosting of video content through one of the premium video platforms. This means that you can upload all kinds of videos, as well as PDF and other types of learning materials, without having to worry about potentially ‘running out of storage.’”
Finally, Podia customers seem to love Podia’s stellar customer service, saying things like, “The customer service is absolutely amazing!” and “They have exceptional chat customer service. If you have any problem, you can just ask them, and they answer really fast." The free migration service is also a helpful bonus for those switching platforms and is mentioned throughout the reviews (“The team were able to migrate me in less than 24 hours and the support is so personal and caring.”).
While very close, it’s also worth noting that Podia is rated 4.8/5 stars on Capterra, while Kajabi is rated 4.3/5 stars and Thinkific is rated 4.6/5 stars on Capterra.
Who is Podia best for?
At its core, Podia is for creators who are looking for a simple, intuitive, and affordable all-in-one platform that supports all types of digital products while providing seamless content delivery. It’s also ideal for creators who want the flexibility to grow their businesses without limitations and to get the helpful and responsive support they need to succeed. In a nutshell, we believe Podia is best for creators who:
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Want a simple, intuitive, and affordable all-in-one course platform
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Sell (or plan to sell) online courses, webinars, memberships, coaching, and/or digital downloads
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Want to offer live chat on their own website and sales pages
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Want fast, helpful, and friendly customer support
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Don’t want limits on the number of products they can create
Podia’s key features
While there’s a lot of love about Podia, below are the key features that are highlighted prominently on the Podia Features page and throughout the site, as well as what was mentioned most frequently in public reviews.
Online courses
Podia offers creators a simple and intuitive course builder that makes course creation easy. With Podia, you can build beautiful and modern standalone courses, drip courses, bundled courses, and more. You can even pre-sell courses, allowing you to validate ideas and earn sales before putting in any work.
Digital downloads
Podia supports every type of digital download you can imagine, for eBooks and PDFs to templates, music, audio, video, and more. Sell downloads on their own, use them as lead magnets to capture emails, or bundle them together with other products.
Webinars with live or pre-recorded videos
Host live or pre-recorded video sessions with unlimited participants by connecting your YouTube Live or Zoom accounts, and your audience will be able to register - and pay - for access through your Podia site.
Coaching
Run your coaching business directly from Podia! Sell one-to-one coaching sessions with built-in scheduling integrations with many popular platforms, including Calendly, Acuity, YouCanBookMe, and Savvycal. You can also integrate coaching directly into your courses, which is especially helpful for student satisfaction and course completion rates.
Affiliate programs for your customers
Turn your fans into sales reps by launching your own affiliate program. Within your affiliate program, you can set custom commission terms, invite affiliates, and reward them for helping you grow your business (only available on the “Shaker” plan).
Beautiful, easy-to-build custom website/pages (no coding required)
Using Podia’s site editor, you can quickly and easily build a custom, professional-looking website for your online business (as well as custom landing/sales pages) without design or technical knowledge.
Built-in email marketing tools
Send one-off emails or automated, multi-touch sequences with Podia’s built-in email marketing tools. The built-in marketing tools also include email capture, segmentation capabilities, email analytics, and more. Bonus: Podia is also the only online course platform that gives you complete revenue metrics for every email you send.
Live chat messaging to interact with visitors and customers (exclusive to Podia)
The same way Podia offers chat support to potential and current Podia customers, you can also offer live chat to your potential and current customers by enabling the “live chat” widget on your website and sales pages. This functionality is unique to Podia and is not available through Thinkific or Kajabi.
Automatic VAT calculation for EU customers
If you’re in the EU, Podia will calculate the amount of VAT due from each customer, add the VAT to the customer’s bill, collect that money to your Stripe or PayPal account, and store all the tax data you need to make an accurate VAT return.
Payment plan options
If your customers prefer to pay in installments (vs all upfront), you can allow your students to pay over time with Podia’s simple payment plan options.
Coupons
Entice customers to buy (and make more sales) by creating custom coupons for individual customers, one-time purchase, limited-time deals, and more.
Pre-sell courses
If you have a course idea (or your course is WIP), you can use Podia to pre-sell your course, which means you can promote it, capture email addresses, and even collect payments before putting in any of the work (great for validating ideas, as well).
Bundles
Have similar products you want to sell together? Use Podia’s Bundle feature to sell complementary products together at a discounted rate as a way to increase sales.
Upsells
Increase the size of every order by offering relevant upsells (like additional products or a mix of products and live trainings, webinars, etc.) to customers who purchase your digital downloads.
Quizzes
Test your students’ knowledge and ensure concepts are being properly absorbed by incorporating quizzes throughout your online courses.
Drip content
Want your content to arrive at specific intervals? Use Podia’s Drip Content feature to automatically deliver specific content at specific times throughout the customer journey.
Student comments
See student questions, get their feedback, or just start a conversation by allowing customers to “like” and comment directly within your course content.
Course completion certificates
When students complete a course, automatically recognize and reward their effort with a simple yet elegant course completion certificate.
Podia pricing: A quick breakdown
With plans starting at just $33/month (and only going up to $89/month), Podia is considered much more accessible to creators at every level, which is why “good value for the money” tends to be a highlight across public reviews.
Kajabi, on the other hand, is much more expensive and far more limiting in comparison to Podia’s plans, even though Podia offers over 90% of the same features as Kajabi.
And speaking of limits, Kajabi has limits on just about everything, and while Thinkific has fewer limits on things like number of courses, students, etc., they have considerable limitations when it comes to email marketing and membership tools, lack of support for digital downloads, and more.
Podia, by comparison, gives you unlimited products on Mover and Shaker plans, built-in email marketing and membership tools, support for digital downloads, and everything else you could need to run your online business.
Now that you know a bit more about Podia, let’s dive further into the pros/cons, so you can compare them to the pros/cons of Kajabi vs Thinkific
It wouldn’t be a fair evaluation of all three online course platforms without a review of Podia’s pros and cons. Our honest assessment is below, but we encourage you to check out review sites and independent reviews of Podia to form your own conclusions.
Podia Pros
In addition to all of the key features listed above, below are some of the reasons creators love Podia, according to our internal data as well as public data on review sites.
A true “all-in-one” online course, website, and email platform
Podia supports every type of digital product you can imagine (including online courses, digital downloads, coaching, memberships, and webinars), plus, the platform offers built-in tools for building your own website/landing pages, capturing leads, sending emails, processing payments, tracking revenue, student progress, and so much more.
Simple, intuitive, and easy to use
There’s a reason Podia is rated so highly for “ease of use” in independent reviews — it’s dead simple. And it was intentionally designed that way, making it a great choice for creators at every level, regardless of their design or technical ability.
Affordable monthly plans
From the outside, it may seem like Thinkific is the most affordable option, given that they have a free plan, and their first paid plan starts at $49/month. But if you’re serious about growing your business, at some point, that free plan isn’t going to work for you anymore, which means you’d have to upgrade to Thinkific’s $99/month plan.
The problem is, that plan has fewer features and more restrictions than Podia’s Mover plan which is just $39/month and Podia’s Shaker plan which is just $89/month.
Unlimited creativity
Podia allows you to create unlimited products on all Mover and Shaker plans.
In contrast, Kajabi has limits on nearly everything.
Thinkific has fewer limits than Kajabi, but they’re more limited in terms of functionality, especially when it comes to email marketing tools, membership tools, support for digital downloads, and more.
Chat + email support 7 days a week on all plans
Podia provides chat and email support 7 days a week for all users, which means there’s always someone there if you have questions or need help.
Free migrations
If you’re moving from another online course platform, Podia will migrate all of your content for free if you become a customer on one of the Mover and Shaker annual plans. Neither Kajabi nor Thinkific offer free or paid migrations, which means you have to make the time-consuming (and sometimes confusing) transition on your own.
Built-in live chat on your website/sales pages
Podia is the only all-in-one online course platform that offers a built-in, live chat widget that you can use to communicate with potential customers and paying customers who are logged in to Podia. With live chat on your website and sales pages, you can answer questions and offer tailored content to your leads, enticing them to buy or engage your students, answer questions, get feedback, and more.
Kajabi nor Thinkific offers built-in live chat, which means if you want that feature for your online business, you’ll have to pay an additional fee every month for expensive live chat software.
Podia Cons
As with all online course platforms, Podia also has a few downsides you be aware of when comparing it to other all-in-one online course platforms like Kajabi and Thinkific.
No advanced CSS/HTML customization options
While Thinkific and Kajabi both offer advanced customization options (which means you can access the code editor), Podia does not.
This means Podia is not ideal for creators who have a very specific design aesthetic that requires custom coding and is a much better fit for creators who want a sleek, modern, and professional-looking online business, but don’t want to spend a ton of time or money trying to get it.
No pre-set templates for website, courses, or landing pages
While these are all in the works, Podia does not currently offer a robust set of templates or themes that creators can use to create their websites, landing pages, or courses (compare to Thinkific and Kajabi which offer pre-design templates for courses and websites/pages).
That being said, Podia does offer plenty of easy-to-use design options (including changing colors, fonts, adding a logo and favicon, images, videos, adding sections, etc.) that allow creators to build modern, professional-looking websites/landing pages that can be customized to fit your branding or aesthetic.
No phone support
While Thinkific offers email and phone support, Podia and Kajabi do not. That being said, both Kajabi and Podia offer email and chat support (though it’s worth noting that Podia offers support 7 days a week for all their plans while Kajabi only offers support 5 days a week for their Basic plan).
Some limitations with email
Like Kajabi, Podia also has email marketing tools built directly into the product, but also like Kajabi, Podia’s email tools are not perfect, especially in comparison to email service providers that are only focused on email (vs Podia or Kajabi which are “all-in-one” tools focused on multiple features).
Both Kajabi and Podia offer very similar email capabilities, including the ability to send one-time emails or automated drip sequence and the ability to segment your audiences, however, Kajabi does offer some email templates and a “visual editor,” which allows you to move design components around (this is not currently available in Podia).
The good news is, if you don’t want to use the native email tools, both Kajabi and Podia offer integrations with popular email service providers like Mailchimp, ActiveCampaign, ConvertKit, Drip, and many others.
In comparison, Thinkific does not have an advanced, built-in email marketing system, as you’re really only able to send messages to students (vs leads) and cannot send more complex sequences (or track performance) without integrating with an email service provider like Mailchimp, ConvertKit, AWeber, etc.
How does Podia compare to Kajabi vs Thinkific?
Now that you know more about each of the three course platforms (including key features as well as their pros/cons), we’ll now compare Kajabi vs Thinkific to Podia so you can clearly see the differences between each platform.
Kajabi vs Podia
How do these two platforms stack up against each other? Check out the pro/con highlights below to see which platform might be the better choice for you.
Podia is simpler and easier to use
When you compare Podia vs Kajabi on Capterra, Kajabi has 4.0/5 stars for “ease of use” while Podia is rated 4.6/5 for the same category. It’s close, but Podia edges out Kajabi just slightly and we believe that’s due to the simplicity of the product.
While it is true that many Kajabi customers also find Kajabi easy and intuitive, we’ve also seen reviews (and heard from previous Kajabi customers) that it can be very time-consuming and difficult to learn, even if you have experience and some technical skill.
Podia is more affordable (better value)
Podia offers over 90% of the same features as Kajabi, but Kajabi costs significantly more than Podia (the range depends on the plan).
Yes, Kajabi offers advanced customization options, more templates, and slightly better analytics (more on that below), but for some creators, that’s not a reason to pay hundreds more than they would pay with Podia for nearly the same features.
That being said, every creator is different, and some are absolutely willing to pay more for those few extra options — it just depends on your business, goals, and budget.
Podia offers more flexibility — Kajabi has limits on every plan
While Podia allows you to make unlimited products on the Mover and Shaker plans, Kajabi has restrictive limits on just about everything you need to run a successful online business (including number of products, marketing pipelines, and contacts).
This is not only restrictive, but can become very expensive as your business grows, as you’ll need to keep upgrading to more expensive plans in order to remove limitations.
Kajabi offers more templates
It’s no secret that Kajabi offers pre-designed templates for products, websites, and pipelines/funnels, which makes it easy for creators to get up and running quickly.
While Podia does not offer templates for products, Podia does offer basic website/page templates that can be customized (i.e. - changing colors, fonts, adding visuals, videos, logo, favicon, sections, etc.) to fit your needs. Podia also has several beautiful email templates that are equally easy to customize.
Podia offers live chat on storefronts and sales pages — Kajabi does not
Unlike Kajabi or Teachable, Podia is the only online course platform that offers on-page live chat so you can answer questions and close deals with site visitors and converse with customers who are logged in to their Podia accounts.This feature is exclusive to Podia and it will give you many more opportunities to sell without having to spend additional money every month on expensive live chat software.
Podia offers course completion certificates — Kajabi does not
Like Thinkific, Podia offers built-in course completion certificates, but Kajabi does not (you’d have to use a third-party tool like Canva to create them then set up automated emails to deliver them upon course completion).
Podia offers free migrations — Kajabi does not
For anyone coming from another online course platform, Podia offers free migrations with any annual Mover and Shaker plans. All you have to do is provide Podia with your login information and the Podia team will handle the rest for you. Kajabi does not offer a migration service of any kind, which means you’ll have to handle the time-consuming transition on your own.
Thinkific vs Podia
Now that you know how Kajabi compares to Podia, let’s compare Thinkific to Podia (including the top pros and cons) so you can clearly see which is the best choice for you and your business.
Podia supports ALL digital products, not just courses
While Thinkific’s marketing site emphasizes “courses and membership sites” once you look under the hood, it becomes clear that Thinkific is really focused on online courses. Podia, on the other hand, is focused on all types of digital products, from courses and digital downloads to webinars, coaching, and memberships.
If you’re a creator who sells more than just online courses (or plans to in the future), this is an important differentiator, as Thinkific simply does not offer the features and functionality you need to expand your product offering.
Because Podia supports all types of digital products, you can start with any kind of product then continue to expand your product inventory over time (which is a typical growth trajectory of successful online businesses).
Podia offers advanced email marketing tools — Thinkific does not
While Thinkific allows you to send messages to your students and gives you the ability to integrate with email service providers like Mailchimp, ConvertKit, and others, Thinkific does not offer advanced, built-in email marketing tools like Podia does.
With Podia’s built-in email marketing tools, you can send unlimited one-time emails or more complex automated campaigns, segment and tag your list, track performance, and more — all in the same place you do everything else.
If you prefer to use your own email service provider, Podia also offers native email integrations with ConvertKit, Mailchimp, Drip, AWeber, ActiveCampaign, GetResponse, and MailerLite.
Thinkific offers more robust course customization
One of the benefits of Thinkific being so laser-focused on online courses is the fact that they offer so many customization options for your course/student experience. With Thinkific, you can offer different types of courses and lessons (i.e. - self-directed, group, hybrid, evergreen, scheduled, etc.), prerequisite lessons or courses, you can require video completion, control the visibility of your courses (public, private, hidden), and more.
While Podia does offer some of the above (such as self-directed, evergreen, dripped, and scheduled courses), Podia does not yet offer prerequisites, multiple course creators or revenue sharing options. Creators can, however, use our Zoom integration to organize group lessons as part of the course, or embed coaching to any course lesson for your students.
Thinkific has a few more student engagement tools than Podia
Similar to the above, Thinkific also has a slight advantage over Podia when it comes to student engagement tools. With Thinkific, you can include quizzes, assignments, exams (requires integration), student course reviews, surveys, automated check-ins, and more — all of which are great for keeping students engaged.
While Podia does offer some of the above (quizzes, ability to comment/like content within the course, progress indicators, and the ability to set up drip sequences for onboarding, check-ins, etc.), Podia does not currently offer assignments, exam integrations, student course reviews, or student surveys.
Podia offers VAT processing — Thinkific does not
If you’re in the EU, Podia will calculate the amount of VAT due from each customer, add the VAT to the customer’s bill, collect that money to your Stripe or PayPal account, and store all the tax data you need to make an accurate VAT return.
Thinkific, on the other hand, does not offer built-in VAT tax processing, which means you’ll have to use a workaround or a third-party tool to help you.
Podia offers free migrations — Thinkific does not
Any creator who’s migrated from another online course platform knows how time-consuming and frustrating that process can be, which is why Podia offers a free, white-glove migration service for customers on any annual Mover and Shaker plan. Neither Thinkific nor Kajabi offer this as a paid or free service, which means the entire transition is on your shoulders.
Podia has a built-in message feature between creators and students — Thinkific does not
If you don’t have live chat on your website or sales pages, you could be missing out on potential sales (not to mention engaging with and learning from potential and current customers, helping leads overcome objections, and more).
Knowing how important live chat is to the sales process, Podia offers a built-in live chat feature which allows creators to converse directly with leads and customers who are logged in to their Podia accounts. Neither Thinkific nor Kajabi offer a live chat feature.
TL;DR: Why choose Podia over Kajabi and Teachable as your online course platform?
Whether you read through the entire piece or jumped down to this section, you may still be wondering: Which of these all-in-one online course platforms is the best choice for me?
While we can’t make the decision for you, we recommend reading through public reviews and each section above so you can get a clearer sense of how the platforms compare to each other.
But if you just want a few quick reasons for choosing Podia over Thinkific or Kajabi, check out the list below or simply give Podia a test drive yourself with free 30-day trial.
Simple and easy to use, regardless of experience or skill
On Capterra, Podia is rated highest for “ease of use” with a 4.6/5 rating (Thinkific is rated 4.5/5 and Kajabi is rated 4.0/5), making it a great choice for creators of all levels who want a platform that’s simple, intuitive, and easy to use.
With Podia, there’s no technical or design skills required, and if you do happen to have questions, you can always reach Podia’s world-class support team 7 days a week on chat or email.
Just about everything is unlimited
With Kajabi, just about everything is limited including restrictions on the number of products you can sell, who you can sell to, how many websites you can have, and more. While it’s true that Thinkific has fewer limitations in terms of courses, students, hosting, etc., they are lacking in terms when it comes to email marketing, memberships, and support for digital downloads.
Podia, on the other hand, gives you unlimited students, sales, products, hosting, and website pages.
Podia also offers robust email marketing and a community feature, as well as support for digital downloads.
More bang for your buck
Podia offers the most affordable plans with the most features and least limitations, making it an ideal choice for beginners and advanced creators alike.
With Kajabi, you could pay hundreds more for over 90% of the same features Podia offers. With Thinkific, you will pay similar prices to Kajabi to get the same (or fewer) features and more restrictions than what you’d get with Podia OR Kajabi.
A true “all-in-one” platform with more built-in tools
While Kajabi is certainly on par with Podia in terms of being an “all-in-one” product, Thinkific is not quite up to snuff when it comes to built-in product and marketing tools.
For example, Podia offers built-in support for all products — courses, digital downloads, memberships, and webinars — while Thinkific is really more focused on courses with some support for membership sites and webinars (but both require workarounds).
Podia also offers robust, built-in email marketing tools complete with broadcast and drip sequences, segmentation, and analytics, whereas Thinkific really only offers “student messaging” that’s framed as “email marketing,” as it doesn’t have the robust functionality you need to go beyond simple “welcome” or “check-in” style messages.
In our opinion, Thinkific is more focused on the course/student experience, which is great, but that alone isn’t going to help you build or scale a thriving business.
Live chat included on YOUR website and sales pages
There’s a reason live chat is featured on the websites of the world’s most successful companies — it’s an effective tool that can help you engage your visitors, overcome objections, and make more sales.
Knowing this, Podia has a live chat messaging feature built into the product that you can add to your website and sales pages, so you can offer a more personalized customer experience and close more sales. This feature is exclusive to Podia and is not available through Kajabi, Thinkific, or other “all-in-one” online course platforms.
Free migration included on annual Mover and Shaker plans
If you’re moving from another platform to Podia, you’ll love Podia’s free migration service which is included on all annual Mover and Shaker plans. Simply provide your login information to the Podia team and they’ll move all of your products, customers, and more to the Podia platform for free.
There’s no headache, frustration, or wasted time — you can just pick right back up where you left off. Neither Thinkific nor Kajabi offers a migration service of any kind, which means you have to make the time-consuming and sometimes frustrating “move” on your own.
Always evolving to accommodate industry trends & customer requests
If you want a platform that’s always open to your feedback and constantly making updates to the product, Podia is the right place for you.
Every month, the team ships updates to existing products while building out new ones to accommodate industry trends and customer requests, ensuring the product is always up-to-date and secure.
Try Podia for free to see how it compares to Kajabi and Thinkific
You could read all of the reviews and comparison articles in the world, but you won’t truly know which platform is right for you until you give them a try.
Try Podia today for FREE for 30 days to see exactly how it stacks up against Kajabi, Thinkific, and other online course platforms. You can set up your website, courses, and products without paying a dime to see how things work behind the scenes.
While we hope you become a Podia customer, we also want you to select the online course platform that’s right for you and your business, so no matter what you decide, we wish you the best of luck on your journey and hope you find success!